We are unable to accept order returns for any opened product. We cannot accept returns on Vessel Fuel orders. Vessel reserves the right to refuse returns for unopened product of quantities lesser than thirty (30) wellness test cards.
Cancellations and Refunds.
Vessel membership plans are valid for the period of service selected at the time of purchase. All membership plan types include a 30 day money-back guarantee which extends 30 days from initial delivery of the product.
Cancelling a 6 or 12 month membership
All 6 and 12 month membership plans are a commitment to service for the 6 or 12 month term. The membership can be cancelled anytime after a total of 6 or 12 months of membership have been fulfilled. These may be nonconsecutive months. To cancel within 30 days of initial delivery, our Vessel Customer Loyalty team is standing by at firstname.lastname@example.org or by calling 844-293-2297
Cancelling a monthly membership
All monthly membership plans are a month-to-month commitment for service and can be cancelled at any time. This can be done by signing into your Vessel dashboard and choosing Skip or Change. You may also contact our Vessel Customer Loyalty team at email@example.com or by calling 844-293-2297.
Any membership orders processed prior to cancelation will not be refunded.