The ideal testing scenario involves collecting a urine sample in a cup. We recommend dipping the card in the cup for one second, count in your head "one one thousand" then pull out. You'll want to fully immerse the 15 colored tiles on the card, covering the black bottom portion of the card fully.
For more tips on testing check out our Tips for Scanning Your Wellness Card article or reach out to our Member Experience Team directly by clicking on the chat bubble on the bottom right of your screen or emailing us at wegotyou@vesselhealth.com.